My recent experience with nayyab.pk has been nothing short of a complete disaster, encompassing poor fulfillment, non-existent support, and a total waste of time and money. I urge any prospective customer to seriously reconsider before placing an order.
Pathetic Shipping and Fulfillment
The problems started immediately with the shipping. After an excessive wait time—far longer than their advertised window—my order finally arrived. To my astonishment and frustration, it was the wrong item. Not a wrong size, but an entirely different product than what I ordered. This level of incompetence in the fulfillment process is truly baffling for an established brand.
A Customer Service Black Hole
The aftermath of the incorrect order revealed the truly pathetic state of their customer service. Dealing with the wrong shipment is frustrating enough, but the subsequent attempts to rectify the situation were met with a wall of silence. I have tried every channel available—email, contact forms, and most critically, repeated phone calls—and they simply will not pick up the phone. The impression is that once they have your money, they are actively avoiding any responsibility. Their lack of responsiveness makes resolving the issue of the incorrect item virtually impossible.
Overall Verdict
This entire experience has been a masterclass in how not to run an e-commerce business. Between the poor quality control leading to the wrong shipment and the complete abandonment of their customers via non-existent support, [Insert Brand Name Here] has shown a profound lack of respect for its clientele. I am now stuck with an item I didn't want and no clear path to a refund or exchange.
Do yourself a favor and shop elsewhere. The clothes may look appealing online, but the risk of enduring this shipping nightmare and customer service abyss simply isn't worth it.
Have you had a similar experience with a brand, or is there another clothing brand you've shopped with that has excellent customer service?

They will give you the wrong item....it's a fraud website!!!!!

Would not recommend buying from this website these people won't even bother looking at customer complains worst brand ever!!!

Poor customer service...they won't even reply to messages or complains.

I ordered this cream color dress but they sent the wrong order and now they are not even replying to my messages...also the shipping was so slow. Overall pathetic experience would not recommend.